Gaming should be enjoyable, not stressful. At winmy88, we provide a full suite of self-control tools to help you play safely, set limits, and get support whenever you need it. Because healthy gaming is responsible gaming.
All these tools can be activated directly from your account settings. There is no need to contact customer support unless you require it.
Set a daily, weekly, or monthly limit on the total Deposit you can make. Once set, the system will reject any deposit attempt that exceeds that limit.
Control how much you can wager in a single game or within a set period. These limits help you avoid impulsive, unplanned betting.
Set the maximum amount of time you want to play each day. When the time is up, you will be logged out automatically and cannot log back in until the next day.
Activate periodic reminders that display how long you have been playing and your current win/loss totals. This helps you stay aware of your activity.
Take a break from the platform for 24 hours, 7 days, 30 days or 90 days. Your account will be temporarily suspended and will reopen automatically after the selected period.
For users who wish to stop completely, permanent self-exclusion will close your account on a lasting basis. This decision cannot be reversed and requires full identity verification.
Being honest with yourself is the first step. If you or someone you know is showing the following signs, it may be time to take action.
You find yourself constantly thinking about past or upcoming bets, even while at work or with family.
You need to wager increasingly larger amounts to feel the same excitement as before.
You have tried to cut back or stop playing multiple times but have not succeeded. Every time you try, you end up playing again.
After a big loss, you immediately try to win back the money with larger bets – often resulting in even greater losses.
You start hiding or lying to family and friends about how much time or money you have spent playing.
Work, family or other responsibilities start to be neglected as your time and attention become focused on gaming.
You start borrowing money from family, friends or financial institutions to keep playing or cover losses.
When not playing, you feel restless, irritable or distressed. Playing becomes a way to escape emotional problems.
If you recognise three or more of the signs above in yourself: It is time to take action. Use our self-control tools, take a break, or reach out to our support line. There is nothing shameful about asking for help – it is a sign of strength, not weakness.
All self-control tools can be accessed and activated in just a few clicks. Here are the simple steps to set the limits and controls that suit your needs.
Use credentials log in your account panel at winmy88.
Click your profile icon at the top right corner, then select "Account Settings" or "Responsible Gaming" from the dropdown menu.
Select the type of limit you want to set – deposit, wagering, time, or self-exclusion. Enter an appropriate value and confirm.
Once confirmed, your limit will take effect immediately and cannot be increased within 24 hours. Limit reductions can be made at any time.
Important Note: Any changes to increasing limits will be subject to a 24-hour cooling-off period to give you time to reconsider. Changes to decreasing limits take effect immediately.
The winmy88 support team is ready to help you activate self-control tools or answer any questions you have.
Contact us via live chat on the platform for immediate assistance.
Visit the page FAQ our team for the full guide.
All conversations and requests for help are confidential and handled with respect.
External Support Resources:
If you need professional support, there are organisations that can help. Reach out to a counsellor or support group that specialises in problem gambling.
Your well-being matters more than any win. Use winmy88's self-control tools to keep gaming fun and within your control.